Delivery & Returns

Plants

Metro Adelaide only

We have delivery across Metro Adelaide within 10km of CBD.
Delivery days are determined by the location and time of placing your order.
If you have special delivery instructions please leave a note at the checkout.  

Pots

Pot sets and large Pot & Plant combos are charged at a rate of $15 within SA and $100 for all other states.

Homewares  

For orders under $150 our standard delivery fee is $15 flat rate. Any orders over $150 is FREE of charge. 

Our homeware ranges are available to ship within 1-3 working days (excluding pre order items). Plant Resort uses a combination of 3rd party freight parties, depending on the size of the item & final destination. Estimated delivery timeframes are 2-14 days upon shipping. Tracking details will be supplied, we can not guarantee delivery days or times. 

Furniture 

Our larger pieces carry a standard delivery fee of $150 flat rate to metro SA, QLD, NSW, VIC, WA, TAS & ACT. 
Pick up available in Adelaide at individual request - email to arrange this before ordering.


*WE DO NOT OFFER INTERNATIONAL SHIPPING ON ANY OF OUR GOODS

Returns

Plant Resort does not offer refunds on change of mind purchases. Only faulty or damaged products may be returned and must be approved by us prior to making the return. 
For returns please email us at info@plantresort.com.au within 7 days to organise returning your items for store credit or a refund less our 15% restocking fee. All items will need to be returned within 7 working days from the date your item arrives with tags still attached and original packaging. Please note refund does not cover postage costs and the customer is responsible for all shipping costs involved with a return. We strongly suggest you send your returns using a traceable method.

Pre Orders

We try our best to stick to the dates we provide, however due to the nature of importing there will often be some variance. If you need an item by a particular date, please contact us via email info@plantresort.com.au before you purchase. If your order contains a mixture of pre order and in stock items, your order will be shipped when all items are in stock. If items in stock are required beforehand, please do two separate orders to ensure they arrive on time.