Delivery policy

DELIVERY & PRE ORDER POLICY

Plants

Metro Adelaide only

We have delivery across Metro Adelaide within 10km of CBD.
Delivery days are determined by the location and time of placing your order.
If you have special delivery instructions please leave a note at the checkout.  

Pots

Pot sets are charged at a rate of $50 within metro Adelaide and up to $200 in other capital cities (calculated at checkout).  If you are not within these areas email us for a quote.

Homewares  

For orders under $200 our standard delivery fee is $20 flat rate.

Any orders over $200 is FREE of charge. 

Our homeware ranges are available to ship within 1-3 working days (excluding pre order items). Plant Resort uses a combination of 3rd party freight parties, depending on the size of the item & final destination. Estimated delivery timeframes are 2-14 days upon shipping. Tracking details will be supplied, we can not guarantee delivery days or times. 

Large Items

Large, bulky items, are subject to various shipping charges depending on the item and your location. If you would like a quote prior to purchasing please email us.

Pick up available in Adelaide at individual request - email to arrange this before ordering.


*WE DO NOT OFFER INTERNATIONAL SHIPPING ON ANY OF OUR GOODS

Pre Orders

We try our best to stick to the dates we provide, however due to the nature of importing there will often be some variance. If you need an item by a particular date, please contact us via email info@plantresort.com.au before you purchase. There is a no cancellation policy once a pre order is placed. If your order contains a mixture of pre order and in stock items, your order will be shipped when all items are in stock. If items in stock are required beforehand, please do two separate orders to ensure they arrive on time.